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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dori Sugihara

Dori Sugihara

December 4, 2025

5  out of  5
rating by Dori Sugihara
"As a long time customer with Iris Kuwaye, adding on another vehicle is always easygoing. Luann helped me add on another vehicle and she was friendly and very helpful makes you feel like Ohana and that means a lot in Hawaii! I highly recommend Iris Kuwaye for all your State Farm needs."
We responded:
"Mahalo for the review Dori, we appreciate your business and your review. Let us know if you have any questions regarding any of our services such as car, home, life etc. Mahalo again!"
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gregory lum ho

November 26, 2025

5  out of  5
rating by gregory lum ho
"Michelle took the time to explain every detail whether in person or on the phone. Due to conflicts we had to reschedule numerous times but we got it done and even save a little bit of money."
We responded:
"Thank you Greg!! appreciate your feedback and I am glad Michelle was able to help save a little bit :) Your business is greatly appreciated ."
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Rach Lekina

November 7, 2025

4  out of  5
rating by Rach Lekina
"Great bundle deal"
We responded:
"Mahalo Rach, let us know if you have any questions about your vehicle insurance. Always here to help out."
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Dean Simmons

October 14, 2025

5  out of  5
rating by Dean Simmons
"Very helpful and nice everyone in the office and my agent thank a lot big mahalo."
We responded:
"Mahalo, Dean. We're happy we were able to provide you with a solid auto/vehicle insurance policy. Our office takes pride in providing great customer service, so we love to hear that our team was friendly and helped you with your insurance needs."
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Jesse Oliva

September 9, 2025

5  out of  5
rating by Jesse Oliva
"All I can say is that I give my agent (Michelle) 11 out of 10 stars.🤙👍🤙"
We responded:
"Mahalo for your review! We're happy we could help you with your car insurance. If you ever need any assistance with life, health, or home insurance, please don't hesitate to reach out. We're here to help!"
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Jesse Saldajeno

August 21, 2025

5  out of  5
rating by Jesse Saldajeno
"Awsome office, people are always friendly. Very efficient. They know there stuff, if they don’t know they ask someone who does. And you get your answer."
We responded:
"Hi Jesse, thanks for the great feedback! We’re glad you’ve noticed our team’s dedication to being both friendly and knowledgeable. It’s important to us that you get clear, accurate answers, even if it means consulting the experts behind the scenes. We appreciate you taking the time to share your experience!"
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Mark Weidman

August 21, 2025

5  out of  5
rating by Mark Weidman
"As a new client, I really appreciate the care and competence that Iris Kuwaye and her staff provide. Acquiring my new auto policy was pain free and all my options were laid out simply so I could make the choices that were right for me. Highly recommend!"
We responded:
"Thank you so much for your kind words and for choosing us for your auto policy! We're happy to hear that our team made the process smooth and straightforward for you. Your recommendation means a lot to us. If you ever need anything else, we're here to help!"
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Gary Tsue

July 22, 2025

5  out of  5
rating by Gary Tsue
"Great service.. Friendly people.. Oh.. and they give good kine goodie bag."
We responded:
"Hi Gary, Mahalo for your wonderful review! It’s great to hear you enjoyed our friendly service and the goodie bag. We look forward to welcoming you back again soon!"
Profile photo of Thomas McManus

Thomas McManus

July 18, 2025

5  out of  5
rating by Thomas McManus
"I had the pleasure of working with Michelle to transfer a policy after my recent move. She made it so easy, walked me through the process and answered all my questions. Highly recommended!"
We responded:
"Mahalo Thomas! So glad Michelle could help make your policy transfer easy and smooth during your move. We’re stoked to have you with us and appreciate the kind words. If you ever need anything, just give us a shout we’re here for you. Aloha!"
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Kc Christmas Songs Naauao

July 15, 2025

5  out of  5
rating by Kc Christmas Songs Naauao
"I’ve been with Iris Kuwaye for about I think about 10 Years and they meet my expectation that I need for my car and also for my house…. Michelle Miyagi is my sales representative and she does a wonderful job at her job, she explained what I should do.. She knows what she is doing,she explains everything that I need to know I’m very satisfied on my decision 😊"
We responded:
"Mahalo for your kind words and for being a loyal customer for the past 10 years! We're happy to hear that Michelle Miyagi has provided you with excellent service and clear guidance. Your satisfaction means a lot to us, and we look forward to continuing to meet your needs for both your car and home. If there’s ever anything else we can assist you with, please don’t hesitate to reach out! "
Profile photo of Tara Platt

Tara Platt

July 8, 2025

5  out of  5
rating by Tara Platt
"Liko was responsive and professional from the start. He is very thorough, follows up in a reasonable amount of time, is extremely friendly and wonderful to work with. Not to mention, he was able to save us a ton of money on both our homeowners and our auto insurance. Mahalo for your incredible service."
We responded:
"Mahalo for the review Tara! We're glad to hear that Liko delivered responsive, professional, and friendly service from start to finish. It's wonderful to know he was able to help you save significantly on both your homeowners and auto insurance. We look forward to continuing to support your insurance needs!"
Profile photo of Johnny Nguyen

Johnny Nguyen

June 27, 2025

5  out of  5
rating by Johnny Nguyen
"It’s my first time buy home insurance in Hilo and Liko is a great representative gave me a fast and accurate and really quick quote very reasonable price for my home insurance, great guy and first time buying home insurance with State Farm . Thank you"
We responded:
"Mahalo for your review! We’re glad Liko was able to help you get a quick and affordable home insurance quote for your first time with State Farm. We appreciate your trust and are here if you ever need anything else. Mahalo!"